There are three types of support available:
Customers who require a greater level of support can purchase our support subscription program.
The Subscription Program for Easy-XL, offers point upgrades, maintenance releases and priority technical support for a period of one year.
Please be prepared to provide any or possibly all of the following information with your questions:
Phone: 1 (613) 569-4675 x 175 (Support subscribers only)
We are in the USA Eastern Time Zone, which is the same time zone as New York, New York (GMT - 5).
Our support hours are: 11AM-7PM EST